Processing Time
All orders may take up to 14 business days for processing, depending on prescription verification and stock availability. Specialty lenses may take longer to process.

Contact lenses need to be special ordered from the manufacturer and may take up to 10 business days to arrive at the See Clear Optical warehouse.

NOTE: Orders placed on weekends and holidays will be processed the following business day. Be advised that we cannot ship orders the same day that we receive them, so please plan accordingly.

Shipping Time
Shipping time usually takes up to 14 business days. All shipping times are estimated business days after your order has been shipped. We can’t guarantee shipping time.
If you order both contact lenses and eyeglasses from us, we may ship them separately or hold the entire order until both are ready (at our discretion).

To qualify for free shipping, your eligible product order subtotal must be over $199.00 CAD.

Note: Rural areas that are outside most major urban centers can take a few additional business days to arrive; an additional $16.99 shipping charge will apply in this case. Orders shipping to Yukon , Northwest Territories and Nunavut will also incur an additional $16.99 shipping charge.

We are only able to ship to addresses that are associated with the credit card used for purchase. If you would like to ship to an alternate address, please contact the 1-800 number on the back of your credit card and update the billing address on file or request to add a secondary address on your account. We will need to verify the update has been made with your credit card provider. Another option is to checkout through PayPal to avoid having to contact your credit card provider at all.

Tracking Your Order
You can check your Order Status in your account. Click the “View Order Details” button when you log in to your account.

Finding Your Package
If your Order Status shows it has been delivered and you have not received your package, please be sure to check everywhere. If the driver does not feel it is safe to leave the package at your doorstep, often they leave deliveries with a building manager or take it to your local post office.

If you have any further questions, email us at