Privacy & Security Policy – See Clear Optical
At See Clear Optical, we take your privacy and security seriously. We are committed to protecting your personal information while providing a safe and convenient online shopping experience. Whether you are ordering eyeglasses, sunglasses, or contact lenses from Canada or the USA, you can trust that your data is safe with us.
1. Personal Information We Collect
When you shop at See Clear Optical, we may collect the following information:
- Name, email address, phone number, and shipping/billing addresses
- Prescription information and pupillary distance (PD)
- Payment details for secure transactions
- Account login credentials
We use this information only to process your orders, improve your shopping experience, and provide customer support.
2. How We Protect Your Information
Your personal and payment information is protected with industry-standard security measures, including:
- SSL Encryption: All sensitive data, including credit card transactions and prescription details, are encrypted using Secure Socket Layer (SSL) technology.
- Secure Payment Processing: Payments are handled through trusted and PCI-compliant payment gateways.
- Restricted Access: Only authorized personnel have access to your personal information.
3. Your Role in Account Security
You can help keep your account safe by following these best practices:
- Keep your password private – never share your login credentials.
- Use strong passwords and update them regularly.
- Log out after use, especially on shared or public devices.
- Monitor your account activity and report any suspicious activity immediately.
4. Cookies and Tracking Technology
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Track order progress and shopping cart items
- Analyze website traffic for SEO and marketing purposes
You can manage your cookie preferences through your browser settings.
5. Insurance and Prescription Privacy
- Direct Billing: We can bill most major vision insurance providers directly.
- Prescription Security: Your prescription information is kept confidential and used solely for creating your eyewear.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Improve our products and services
Once your information is no longer needed, it is securely deleted or anonymized.
7. Why Shop Safely with See Clear Optical?
- Trusted online optical store in Canada
- SSL-encrypted checkout for secure payments
- Protection of personal and prescription data
- Direct billing for most vision insurance providers
- Personalized, safe service for seniors and clients with special needs
Shop confidently knowing your eyewear purchase is safe, secure, and protected.
8. Contact Us
If you have any questions about our privacy or security policies, please contact us at:
Email: info@seeclearoptical.com
